Inviting Collaborators to Your Project
You have the option to invite team members to collaborate on a Project.
Key Concepts:
- Only Project owners handle billing (invited collaborators don't need paid accounts)
- Collaborators can access specific Projects, rather than your entire account
- Each user maintains their own profile and payment details
Add Collaborators to a Project
- Access Project Settings
- Click the cog in the bottom left corner and select the Collaborators tab
- Go to Project Settings and then to Collaborators
- Manage Collaborators
- In the People With Access section:
- Type email in "Add Someone New To This Project" field
- Click Send Invitation
Here's how the invitation process works:
- New users will receive an email inviting them to create a free profile
- Existing users will have the project added to their dashboard
- All collaborators will appear in the People With Access list once their invitation is accepted
Collaborator Permissions
Action | Owner | Collaborator |
---|---|---|
Edit project content | ✓ | ✓ |
Add/remove domains | ✓ | ✓ |
Delete project | ✓ | ✕ |
Manage collaborators | ✓ | ✕ |
Access billing | ✓ | ✕ |
Remove Collaborators
- Hover over collaborator's email in People With Access
- Click Remove (appears on right)
- Confirm removal in pop-up
Important
Removed collaborators:
- Lose access to this project immediately
- Keep their user profile and other projects
- Can be re-added anytime
Accepting Project Invitations
Here's the process for new collaborators:
- First, you'll receive an email titled "You're invited to collaborate on [Project Name]"
- Next, simply click Accept Invitation
- Then, create a free RightMessage profile:
- Just enter your name and password
- No payment information required
- You'll be automatically redirected to the project dashboard
Here's the process for existing users:
- Simply click Accept Invitation in the email you received
- Log in with your existing credentials
- You'll then see the project appear in the switcher menu in the upper left-hand corner
Troubleshooting Invitations ⚠️
Common issues:
- Expired link: You can request a new invitation from the project owner
- "Invalid invitation": Make sure to use the same email address that received the invite
- Accidental decline: The owner must resend the invitation
Contact support if the invitation:
- Doesn't appear within 15 minutes
- Shows incorrect project details
- Links to a deleted project