Using the RightMessage Debugger

The RightMessage Debugger is a powerful testing tool that lets you preview how different visitor segments experience your website personalization. To activate the debugger, simply add ?debug=true  to any URL where RightMessage is installed.

Overview

When activated, the debugger appears as an overlay panel at the bottom of your page with four key sections:

  • Overview: General visitor information and current status
  • Test Segmentation: Preview different segment combinations
  • Personalization: View active personalization campaigns and their effects
  • Log: Track technical details and widget activity

Note:

Only you can see the debugger interface. Your regular site visitors won't see any debugging information or tools.


Main Features

Test Segmentation

The Test Segmentation panel allows you to simulate different visitor segments and instantly see how your website responds. Here's how it works:

  1. Select from your configured segments using the dropdown menus (e.g., "Business Type," "Email Platform," "Lifecycle Stage")
  2. Mix and match different segment combinations to test complex personalization scenarios
  3. Watch as your website content, elements, and messaging update in real-time to match what that specific segment would see

Pro Tip

Use this feature to QA your personalization rules before publishing them to live visitors. It's especially useful for testing segment intersections and ensuring your content changes appear correctly.

Personalization Inspector

The Personalization panel provides a detailed view of all active personalizations on your page, displayed in an easy-to-read table format with four key columns:

  1. Campaign: Shows the name of each active personalization campaign
  2. Selector: Displays the CSS selector being targeted (e.g., .logos-default , .header-text )
  3. Affected Elements: Indicates how many elements are being modified
  4. Modifications: Lists all changes being applied, including:
    • Text changes
    • Style modifications
    • Class adjustments
    • Visibility settings

This transparency helps you verify that your personalizations are working as intended and troubleshoot any unexpected behavior.

Debug Log

The Log panel provides real-time technical insights into RightMessage's operation on your page. It includes:

  1. Status Messages
    • Script loading confirmation
    • Widget mounting notifications
    • Important system messages
  2. Filter Options
    • Use the "Filter by type" dropdown to focus on specific message types
    • Messages are timestamped for easy reference
  3. Technical Details
    • Widget configuration data
    • JSON output for advanced debugging
    • Integration status updates

Note:

The log confirms that "Only YOU can see the debugger" for peace of mind when testing in production environments.

This logging system is particularly valuable when:

  • Troubleshooting widget placement
  • Verifying script installation
  • Checking personalization timing and execution

Best Practices

  1. Testing Workflow
    • Start with individual segments before testing combinations
    • Document unexpected behaviors or content changes
    • Test all critical user paths with different segment combinations
  2. Troubleshooting Tips
    • Use the Log panel to verify script loading
    • Check the Personalization tab to confirm selector accuracy
    • Test on different devices and browsers for consistency
  3. Performance Monitoring
    • Watch for any loading delays
    • Monitor widget mounting success
    • Verify personalization changes happen smoothly
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